We have your back
At Plurema, we are a team of passionate hotel graduates with over 20 years of collective experience in the hospitality and service industry in Australia and the US. Our deep knowledge and hands-on experience in hotel management, sales, revenue management and marketing give us a unique perspective on the challenges and opportunities within the industry. We founded this company to help hotel owners maximise their potential, offering expert services and innovative strategies tailored to each client’s needs. Our mission is to drive growth, enhance guest experiences, and deliver exceptional results for our partners
Services
Delivering Premium Services for Your Hotel
We believe that every hotel has untapped potential, and our mission is to unlock that potential with customised strategies that drive growth, enhance guest satisfaction, and boost profitability. We are committed to delivering premium solutions that not only meet but exceed your expectations, ensuring your hotel stands out in a competitive mark.
Strategic Sales
Unlocking growth through tailored outbound and inbound strategies to maximise your hotel's revenue.
Revenue Management
Optimising pricing and occupancy for sustainable profitability and success.
Reputation Management
Enhancing guest satisfaction to elevate and protect your brand.
Sales
Sales Services Tailored to your needs
At Plurema, we understand that every hotel has distinct challenges and opportunities. That’s why we offer tailored sales services designed to meet your specific requirements.
From responding to RFPs across major platforms like Cvent, Lanyon, and Hotel Planner, to establishing new channels that broaden your reach, we ensure timely and effective communication.
Our outreach strategy leverages Plurema’s advanced internal tools to connect with local and non-local corporate clients, opening doors to new business opportunities.
We specialise in group business management, swiftly responding to requests, identifying new prospects, and ensuring timely closures.
Additionally, our expertise in contract and account management ensures seamless negotiation, drafting, and closure of contracts, followed by diligent account management before and after check-in, all supported by our robust sales CRM.
- Responding to RFPs with strict TATs
- Email and Call Outreach for corporate business
- Group Businesses
- Contract and account management
Revenue
Delivering Premium Services for Your Hotel
At Plurema, our revenue management services are designed to maximise your hotel’s profitability by aligning pricing strategies with market demand. We understand that effective revenue management is crucial for maintaining a competitive edge, and we bring the expertise needed to optimise your hotel’s performance in this area.
Our approach is data-driven and proactive. We analyse market trends, competitor pricing, and guest booking behaviours to develop dynamic pricing strategies that adjust in real-time. This ensures that your hotel is always positioned to capitalise on high-demand periods while remaining attractive during slower seasons.
Our dedicated Revenue Manager is always at your service, making necessary adjustments up to three times daily to ensure the most accurate rates are consistently reflected on the frontend.
- Dynamic Pricing Models
- Demand Forecasting
- Reputation Management
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